Collab Collective

Privacy Policy

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Last updated: 1st September 2025

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Collab Collective respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Personal Information We Collect

We may collect personal information including:

  • name
  • email address
  • phone number
  • business name
  • enquiry details
  • information submitted via forms, downloads, or email
  • website usage data (IP address, browser type, pages visited)

2. How We Collect Personal Information

We collect personal information when you:

  • submit a contact or enquiry form
  • subscribe to email communications
  • download resources
  • communicate with us via email or social platforms
  • browse our website (via cookies and analytics tools)
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3. Purpose of Collection

We collect personal information to:

  • respond to enquiries
  • provide services
  • manage client relationships
  • send marketing communications (where consent is given)
  • improve website performance and user experience
  • meet legal and regulatory obligations
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4. Disclosure of Personal Information

We may disclose personal information to:

  • service providers (e.g. email platforms, CRM systems, website hosting, analytics tools)
  • professional advisers (legal, accounting)
  • regulatory authorities where required by law

We do not sell personal information.

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5. Overseas Disclosure

Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.

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6. Cookies & Analytics

This website uses cookies and analytics tools (such as Google Analytics) to understand website usage and improve performance. Cookies do not identify you personally.

You can disable cookies via your browser settings, though this may affect website functionality.

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7. Direct Marketing

We may send marketing communications where you have opted in or where permitted by law. You can unsubscribe at any time using the link provided or by contacting us.

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8. Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. However, no system is completely secure.

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9. Access & Correction

You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.

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10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can attempt to resolve the issue.

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If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

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11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

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12. Contact

For privacy enquiries or requests, contact:
Collab Collective
Email: hello@collabcollective.com.au

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